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Access Your Online Account

Quick access to your plan and policy

Details on in-network and out-of-network spending

View and download your member card

View your claim history and more...

Perks 4 U®

Stay healthier for less with our Perks 4 U program that offers exclusive discounts on healthy programs, products and services at vendors throughout WNY!

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Contact Us

Contact Us

Plan Phone Email
PPO 877-242-9464 PPO Email
valUcare (HDHP) 800-499-1275 valUcare Email

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Contact Us

Contact Us

Personalized assistance with your coverage:

  • Claims
  • Benefit questions
  • Help finding a provider
  • Prior authorizations
  • Member cards
  • Other coverage inquiries

Call: 1-855-392-3558 - Available after 11/01/2024

Monday - Thursday: 8 a.m. - 8 p.m. EST

Friday: 9 a.m. - 8 p.m. EST

Support with chronic and complex conditions:

  • Help in understanding your condition
  • Learn about treatment options
  • Get support with achieving your health goals

Call: 1-877-222-1240 - Available after 01/01/2025

Monday - Friday: 8 a.m. - 4 p.m. EST

Component Title: UNI-CWP-CWP - Contact Us Hub

Contact Us

Contact Us

Call: 1-800-499-1275

Monday - Thursday: 8 a.m. - 8 p.m. EST

Friday: 9 a.m. - 8 p.m. EST

Component Title: UNI-CWP-CWP - Contact Us Hub

Contact Us

Contact Us

Call: 1-866-931-5152

Monday - Thursday: 8 a.m. - 8 p.m. EST

Friday: 9 a.m. - 8 p.m. EST

 

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